Canadians sure are loyal, eh? [INFOGRAPHIC]


Canadians are some of the nicest people in the world. We tend to apologize to everyone for everything, are über polite and now we’ve discovered that Canadians are some of the most loyal people around. According to our research, Canadians dig loyalty programs (we’re pretty confident that this is linked to the fact that we’re just really nice people and
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Communicating with your Customers via Text Message


Canadians are never far from their smartphones. A recent study found that 25% of people can’t recall when their phone wasn’t right beside them, and Canada’s mobile penetration is at 70% of the population. That means 7 out of 10 of your customers have a smartphone in their pockets at any given time. So why aren’t you texting your customers? Vicinity maintains
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Creating Incentives that Sell


When you choose Vicinity to power your small business loyalty and CRM platform, we keep it as hassle-free as possible. No how-to guides that resemble Ikea assembly instructions, or painful hour-long webinars (do people even watch webinars anymore?). You work with an account manager to sign up and get your online profile ready, tech support is on hand to install
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Getting Your Customers to Use Vicinity

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What comes first, the chicken or the egg? Sorry, let’s make that a bit more relevant – do merchants lead the charge to get customers using Vicinity, or are customers empowering themselves to start earning rewards at their favourite local businesses? It involves a little bit of both. While the intrepid consumer will likely sign up at the first mention
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How Do I Get Vicinity for My Business?

mark Epicure Cafe

We get it, you’re a small business. You’re like a superhero and your power is the superhuman ability to multitask.  You can balance your accounts while responding to emails and/or coming up with your next great marketing campaign. As you’re running your business like a well-oiled machine, we know you’re constantly trying to find ways to bring in new customers.
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